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Create your free account, check your eligibility, upload documents and track every step of your application with support from a dedicated case manager.

Every application is supported by a dedicated case manager.

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Non-Lucrative Visa
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Application Progress 65%
Your Visa Journey — the plan
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98%
Application Success Rate
Based on eligible applications
10,000+
Visas Approved
10,000+ Visas Approved
98% Application Success Rate Based on eligible applications
4.9 Trustpilot Rating
50+ Countries Served
Meet Carlos, our AI assistant

Find the right visa for your situation

Ask Carlos, our AI assistant, about Digital Nomad Visas, Non-Lucrative Visas, Student Visas, family applications, residency, and more. Get answers instantly before starting your application — Carlos is trained on Spain's immigration rules and backed by our immigration experts.

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Carlos AI is trained on the most recent information from Spanish consulates, the Spanish government, and the UGE (Unidad de Grandes Empresas — the immigration office responsible for processing work and residency permits in Spain), including direct conversations with the UGE director. While we strive for accuracy, Carlos is an AI assistant and information may occasionally be outdated or incorrect. For critical decisions, always verify with an official source or book a free consultation.

Visa Services

Choose your visa route

Explore Spain's most popular visa and residency pathways. Learn about requirements, eligibility criteria, and application processes.

Your Free Dashboard

Manage Your Entire Visa Journey in One Place

Manage documents, track progress, communicate with your case manager, and stay organised throughout your application process.

  • Application Progress Tracking

    See exactly where you are in the process, what's been completed, and what actions may be required next.

  • Secure Document Uploads

    Upload and store your application documents securely in one central location.

  • Personalised Task List

    Receive a checklist tailored to your visa type and application stage.

  • Direct Communication

    Stay connected with your case manager and receive important updates through your dashboard.

  • Everything in One Place

    Keep your documents, messages, tasks, and application progress organised in a single platform.

The people behind your move

Meet the Team Behind Every Application

Our multidisciplinary team combines immigration expertise, technology, legal knowledge, and client support to help individuals and families navigate their move to Spain.

Marina Henestrosa

Marina Henestrosa

Co-Founder / Public Relations

Originally from Andalusia, Spain, Marina is currently based between Spain and the Netherlands. Having extensive experience working with international clients and expatriates, she understands the emotional and practical challenges that often come with relocating to Spain and navigating immigration processes.Marina experienced the immigration journey firsthand while living in Mexico City for more than five years. During that time, she discovered how important it is to have the right documentation in place in order to fully enjoy a country and truly feel that you belong there.
At Bureaucracy International Group, Marina leads Public Relations, ensuring that every client feels supported, informed, and confident throughout their journey. Her approachable personality and deep understanding of Spanish culture and administration help create a more human and personalized experience for clients from all over the world.
Fun fact: Marina makes the best Spanish omelette in the world — and amazing chipotle tacos too! She loves connecting with Latin America and learning about different cultures and languages, especially the diversity of the Spanish-speaking world.

Jasper Akkerman

Jasper Akkerman

Co-Founder / IT

Originally from the Netherlands, Jasper is currently based between the Netherlands and Spain. Having gone through the relocation journey himself, he understands how exciting but also overwhelming the process of moving to Spain can feel. At Bureaucracy International Group, he focuses on building and improving the systems that make the visa process clearer, smoother, and more transparent for clients and case managers.With a background in Data Science, Computer Science, Law and Automation, he helps turn complex Spanish bureaucracy into a more structured and client-friendly experience.
Fun fact: Outside of work, Jasper is improving his Spanish and fully embracing life in Spain, from the sunshine and food to the culture and people. His connection to Spain became even more personal when he married Marina, the other co-owner of Bureaucracy.

Gabriella Mello

Gabriella Mello

Director

Originally from Brazil and currently based between Portugal and Spain, Gabriella has built her career around helping people navigate international mobility and immigration processes with clarity and empathy. Having gone through relocation experiences herself, she understands both the emotional and practical sides of starting life in a new country.Her academic and professional background is in Law, and she is a qualified lawyer with practical experience in both Brazil and across the Iberian Peninsula. Over the years, she has combined her legal expertise with leadership and operational management, focusing strongly on team development, people management, and building client-centered international operations. She currently leads Bureaucracy International Group, overseeing operations, sales, and client experience while supporting the growth of an international and multicultural team.
Fun fact: Gabriella is passionate about Spanish cuisine and, whenever she is based in Portugal, she is always on the hunt for a great Spanish restaurant where she can find the perfect tapas.

Marta Lisbona

Marta Lisbona

Digital Strategy Manager

Originally from Malaga, Spain, Marta is currently back in her hometown after spending several years living in Scotland. She knows exactly how stressful relocating can be; she navigated the UK's complex post-Brexit immigration system, and when her family moved back to Spain, she had to tackle the Spanish bureaucracy all over again to sort out her Croatian husband's residency! Marta has been with Bureaucracy for nearly three years, starting hands-on as an Immigration Expert before moving into leadership. Today, she bridges the gap between IT, marketing, and partnerships to ensure the firm's digital tools make the relocation journey as seamless as possible for clients. Fun fact: Between her Spanish roots, her husband's Croatian background, and their daughter being born in Scotland, their home is a lively mix of languages and cuisines—Marta is used to juggling three different cultures before she even has her morning coffee!

Bianca Gaytan Burrell

Bianca Gaytan Burrell

Operations Manager

Originally from the United States and currently based in Spain, bringing more than 20 years of experience leading multicultural teams, managing complex day-to-day operations, and creating exceptional client experiences across international environments.Having watched her parents navigate the American immigration process in pursuit of the American dream, she’s always felt connected to the immigrant experience. Now, as she builds her own life in Spain, she understands firsthand both the challenges and rewards of starting over in a new country while pursuing her own Spanish dream.
With a background in analytics, Bianca takes a thoughtful, data-informed approach to problem-solving — identifying patterns, improving efficiency, and balancing business needs with the human side of operations.
Fun fact: Bianca has visited every Disney park in the world. Beyond being a Disney fan, she deeply appreciates the company’s approach to customer experience, innovation, and storytelling.

Plus immigration advisors, case managers and support specialists across Spain, Portugal and beyond.

Meet the Full Team

Watch & Learn on Youtube

See how we help people settle in Spain

Real client stories, step‑by‑step visa guides, and expert tips from our team — so you know exactly what to expect before you even sign up.

What our clients say

Real people, real results

Over 10,000 clients have used our platform to move to Spain. Read their stories — from first eligibility check to visa approval — all managed through the dashboard.

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Create your free account to check your eligibility, upload documents at your own pace, and track every step of your application — with a dedicated case manager beside you the whole way.

10,000+ visas approved 98% application success rate 4.9 ★ on Trustpilot

Success rate based on eligible applications.